About Good Police Service, and Complaints about Police Service
According to their Code of Conduct the South African Police Service undertake to render a service of high quality which is accessible to every person, and continuously strive towards improving this service.
-> Where this is deserved, you are strongly encouraged to comment on Good Police Service.
Please go to our Guestbook to submit comments, specially about individual Police members who deserve praise. The CPF will forward these to the Station Commander for attention.
-> What to do when you have a complaint about Bad Police Service Delivery
There are four ways you can file a written complaint about Police Service.
1. Complaint directly to the South African Police Service
Either visit the Muizenberg Police Station, or call SAPS Centre for Service Excellence on 0800 333 177 or send email to ComplaintsNodalPoint@saps.gov.za
2. Complaint about Service Delivery via the CPF to SAPS
3. Complaint about Service Delivery to the Ombudsman
4. Complaint about Service Delivery to the Western Cape Department of Community Safety